Shipping policy

This Shipping Policy outlines how Avarth processes and delivers orders placed through our official website.

Please read this policy carefully before placing an order.

1. Order Processing

All orders are processed within 1-2 business days after order confirmation, and dispatched thereafter. Orders are not processed or dispatched on weekends or public holidays. During product launches, promotions, or high-demand periods, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).

2. Shipping Locations

Avarth ships across India. We reserve the right to refuse shipping to certain locations due to logistical or regulatory restrictions.

3. Estimated Delivery Timelines

All delivery timelines are in business days (Monday–Friday, excluding weekends and public holidays) and are estimates from the date of dispatch.

• Standard delivery: 5–7 business days from dispatch
• Express delivery: 1–2 business days from dispatch

Avarth is not responsible for delays caused by courier partners, weather conditions, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout. Any promotional or complimentary shipping offers will be clearly stated at checkout.

5. Tracking Orders

Where available, tracking information will be shared once the order has been shipped. Tracking updates depend on the courier service used and may not be real-time for all locations.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information. Avarth is not responsible for failed deliveries due to incorrect or incomplete addresses. Any additional shipping costs incurred due to address errors may be charged to the customer.

7. Lost, Delayed, or Damaged Shipments

If your order is significantly delayed or appears lost in transit, please contact us at sorted@avarth.com. In the event of a shipment arriving damaged, please notify us within 24 hours of delivery and provide clear photographs of the packaging and product. Claims will be reviewed on a case-by-case basis.

8. Split Shipments

In some cases, orders containing multiple items may be shipped separately. Customers will be notified if this occurs.

9. Contact Us

For any shipping or delivery queries, please contact us at sorted@avarth.com.

Avarth reserves the right to update or modify this Shipping Policy at any time without prior notice.