Shipping policy
This Shipping Policy outlines how Avarth processes and delivers orders placed through our official website. Please read this policy carefully before placing an order.
1. Order Processing
● All orders are processed within 1–3 business days after order confirmation
● Orders are not processed or dispatched on Sundays or public holidays
● During product launches, promotions, or high-demand periods, processing times may be slightly extended
Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
2. Shipping Locations
Avarth ships both within India and internationally.
● Domestic shipping: Across India
● International shipping: Selected countries (subject to serviceability and courier availability)
We reserve the right to refuse shipping to certain locations due to logistical, legal, or regulatory restrictions.
3. Estimated Delivery Timelines
Delivery timelines are estimates and may vary depending on location, courier partner, and external factors.
Domestic (India)
● Estimated delivery: 3–7 business days from dispatch
International
● Estimated delivery: 7–21 business days from dispatch
Avarth is not responsible for delays caused by courier partners, customs clearance, weather conditions, or other circumstances beyond our control.
4. Shipping Charges
● Shipping charges (if applicable) will be calculated and displayed at checkout
● Any promotional or complimentary shipping offers will be clearly stated at checkout
5. Customs, Duties & Taxes (International Orders)
For international orders:
● Customs duties, import taxes, and other charges may be levied by the destination country
● These charges are the responsibility of the customer and are not included in the product price or shipping fees unless explicitly stated
● Avarth is not responsible for delays caused by customs clearance procedures
6. Tracking Orders
Where available, tracking information will be shared once the order has been shipped. Tracking updates depend on the courier service used and may not be real-time for all locations.
7. Incorrect or Incomplete Address
● Customers are responsible for providing accurate and complete shipping information
● Avarth is not responsible for failed deliveries due to incorrect or incomplete addresses
● Any additional shipping costs incurred due to address errors may be charged to the customer
8. Lost, Delayed, or Damaged Shipments
● If your order is significantly delayed or appears lost in transit, please contact us at sorted@avarth.com
● In the event of a shipment arriving damaged, please notify us within 48 hours of delivery and provide clear photographs of the packaging and product
Claims will be reviewed on a case-by-case basis.
9. Split Shipments
In some cases, orders containing multiple items may be shipped separately. Customers will be notified if this occurs.
10. Contact Us
For any questions regarding shipping or delivery, please contact:
Avarth
Email: sorted@avarth.com
Avarth reserves the right to update or modify this Shipping Policy at any time without prior notice.
